As a division of one of the largest entertainment conglomerates in the world, the client is responsible for managing dozens of theme parks, resorts, and hotels across the globe, with over 100 million guest tickets and vacation packages sold every year.
The client sustains a massive online transaction volume of products and services that occurs 24/7, so the project portfolio migration process from an old web engine to a new one needed to happen while maintaining daily operations. Being among the largest corporations in the world, the client’s online project portfolio included a wide range of applications, portals, tools, and online solutions complexly integrated with internal systems that all needed to be transferred without disturbing their customers’ online experience. Separately, the client’s content distribution services delivered information in different formats across multiple platforms, creating an additional challenge for Intego Group’s software engineers.
The client’s existing user loyalty and an anticipated increase in new visitor engagements were a top priority for the entire project and the corporation’s overall business strategy. With this in mind, Intego Group’s team of software engineers spent 2-3 months onsite, prepping with training and orientation to acquire the additional knowledge needed to continue development from Intego’s delivery centers in Eastern Europe. The project was also closely monitored by the corporation’s C-level executives.
The full cycle of portfolio migration took over 24 months to complete. During that time, Intego’s expert team of software engineers crafted and implemented several high-priority solutions and function streamlines, including:
After the successful completion of the project, Intego Group’s team stayed on to provide live support and maintenance of the globally distributed 24/7 support team.
Thanks to their partnership with Intego Group, the client achieved their ultimate portfolio migration goals and enjoyed a cost-effective end result that made, and continues to make, millions of annual transactions simplified, manageable, and easy for their customers to complete.